Social, local and mobile: "SoLoMo." These are the terms
that now define retail shoppers. They discover the hottest brands
through social media, they stay informed about product trends on their
mobile phones, and they expect exceptional shopping experiences from the
local stores they love.
Is your customer experience in tune with these new customer behaviors?
Download this whitepaper and read the three smart ways on how you can connect with today’s consumers:
Unlock the power of smartphones (e.g. QR Codes, “mobilize” the workforce).
Start engaging with customers to capture feedback in the moment, in real-time.
Drive local action through social media advocacy.
To download the whitepaper, please fill in the information below and submit. A link to the whitepaper will immediately be sent to the email address provided.
What is the Opportunity for "SoLoMo" (Social.Local.Mobile.) to Improve the Customer Experience